Frequently Asked Questions
⬇️ Can I use tax-free childcare and childcare vouchers to pay for holiday clubs?
⬇️ What is the LSC tax-free childcare payment reference?
⬇️ Why was my holiday club booking cancelled?
If you have placed a booking using tax-free childcare vouchers, you have 48 hours to make the payment. If payment has not been received the booking is automatically released and you will have to rebook. If you have made the payment but your booking was cancelled, please contact our customer service team.
If your booking expires over the weekend, it will be reinstated by our customer service team once payment has been received on Monday morning.
⬇️ Why was my holiday club booking cancelled?
⬇️ What is tax-free childcare?
Tax-Free Childcare is a UK government scheme designed to support eligible working families pay for childcare. The government adds 20% of the amount you pay into your account, so if you paid £8- into your account, the government would add £20 bringing your total to £100 to go towards paying for childcare.
You can usually receive up to £500 every three months, capped at £2000 per child, per year.
⬇️ Am I eligible for tax-free childcare?
✓ Your child is aged 11 or under
✓ You are working
✓ No one in your household earns an adjusted income over £100,000 for the tax year
Check your eligibility on the GOV.UK website.
